Senior Technician

Location

Nirmaan, Chennai

Job type

Full-time

Salary

₹35,000 - ₹55,000/month

About the Company

Fix4Ever is a leading platform for on-demand repair services, connecting skilled technicians with customers for home appliance repairs. We're revolutionizing how people get things fixed with our reliable, transparent, and customer-centric service model.

About the Role

We are seeking an experienced Senior Technician to lead our field operations and mentor junior technicians. You will handle complex repair jobs, ensure quality standards, and contribute to team development while maintaining our commitment to customer excellence.

Key Responsibilities

  • Execute complex and high-value repair jobs with precision
  • Mentor and train junior field technicians
  • Conduct quality assurance reviews on completed repairs
  • Handle difficult customer cases and resolve disputes
  • Provide technical guidance to the team
  • Identify recurring issues and suggest process improvements
  • Maintain inventory and manage tool allocation
  • Contribute to training material development and best practices documentation

Required Skills & Experience

  • 5+ years of professional appliance and electronics repair experience
  • Expertise in diagnosing and repairing multiple types of appliances
  • Leadership and mentoring experience
  • Excellent communication and customer service skills
  • Strong problem-solving abilities
  • Knowledge of safety standards and regulations
  • Ability to work independently and make decisions
  • Reliability and professional demeanor

Ready to Apply?

If you are passionate about this role and have a proven track record of success, we would love to hear from you. Please apply with your resume and a cover letter that highlights your experience and qualifications for this role.

📧 Email: hr@fix4ever.com

✨ We are an equal opportunity employer and welcome all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment.

Ready to join our team?

Start your journey with us and grow your career. We're looking for talented individuals like you!