Cookie Policy

What cookies Fix4Ever uses — and why

Fix4Ever uses a minimal set of cookies and browser storage — only what is needed to keep your session secure and preserve your in-progress work.

Last updated: March 2026

Our commitment

We do not use cookies for advertising, cross-site tracking, or profiling. We keep our cookie usage to the minimum required to run the service securely.

Managing cookies

You can view and delete cookies at any time through your browser settings. Blocking the authentication cookie will prevent you from logging in.

  • Chrome: Settings → Privacy → Clear data
  • Firefox: Settings → Privacy → Clear Data
  • Safari: Preferences → Privacy → Manage Data

Cookies and storage we use

Authentication Cookies

Retention: Session or up to 24 hours

Required

Used to keep you logged in securely. When you sign in to Fix4Ever, we issue a JSON Web Token (JWT) stored in an httpOnly cookie so your session persists across page visits without exposing the token to scripts.

Key / name

  • fix4ever_auth (httpOnly, Secure, SameSite=Strict)

Security Cookies

Retention: Session

Required

Protect your account against cross-site request forgery (CSRF) attacks. These tokens are validated on every state-changing request and are never accessible via JavaScript.

Key / name

  • csrf_token

Preference Storage (localStorage)

Retention: Until you clear browser data

Optional

We use your browser's localStorage (not a cookie) to remember lightweight UI preferences such as draft service requests you have started but not yet submitted. This data never leaves your device.

Key / name

  • fix4ever_draft_*

No advertising or analytics cookies

Fix4Ever does not use Google Analytics, Facebook Pixel, or any other third-party tracking or advertising scripts at this time. If this changes in the future, we will update this policy and notify users.

Frequently asked questions

Questions about this policy?

If you have questions about how Fix4Ever uses cookies or handles your data, or if you want to request deletion of your data, contact our support team.

support@fix4ever.com