Terms of Service

Welcome to Fix4Ever. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Fix4Ever provides device repair and technical support services through our network of certified technicians and service providers. Our platform connects customers with qualified professionals for device repair, maintenance, and technical assistance.

Our Service includes but is not limited to:

• Device repair and maintenance services
• Technical support and consultation
• Pickup and delivery services
• Warranty and after-sales support
• Online booking and scheduling
• Service tracking and updates

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

As a user of our Service, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the Service only for lawful purposes
• Respect the rights of other users and service providers
• Report any security vulnerabilities or issues
• Comply with all applicable laws and regulations

Our Service connects you with independent service providers who are responsible for:

• Quality of repair work and services
• Timeliness of service delivery
• Proper handling of your devices
• Compliance with safety standards
• Warranty coverage for their work

While we vet our service providers, Fix4Ever is not responsible for the actions, omissions, or quality of work performed by individual service providers.

Payment for services is processed through our secure payment system. You agree to:

• Pay all charges for services received
• Provide valid payment information
• Authorize charges for services rendered
• Pay any applicable taxes or fees
• Resolve payment disputes through our support team

All prices are quoted in Indian Rupees (₹) and are subject to change without notice.

Cancellation policies vary by service type and provider. Generally:

• Free cancellation up to 24 hours before scheduled service
• Late cancellations may incur charges
• Refunds are processed within 5-7 business days
• Service quality issues are handled case-by-case
• No refunds for completed services unless warranted

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our Service, you consent to our data practices as described in our Privacy Policy.

We implement appropriate security measures to protect your data, but no method of transmission over the internet is 100% secure.

To the maximum extent permitted by law, Fix4Ever shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Service interruptions or technical issues
• Actions of third-party service providers
• Force majeure events beyond our control

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

We encourage resolving disputes through our customer support team. If a resolution cannot be reached, disputes shall be resolved through:

• Mediation with a neutral third party
• Arbitration in accordance with Indian law
• Legal proceedings in courts of competent jurisdiction

You agree to attempt informal resolution before pursuing formal dispute resolution.

We may update these Terms from time to time. We will notify you of any material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices in our applications

Continued use of the Service after changes become effective constitutes acceptance of the new Terms.

If you have questions about these Terms, please contact us: